We experienced something weird. We've got A LOT of mails send with our domain but not by us.
We've got DMARC, DKIM, SPF, etc., all setup and working but the issue still persists. Changing API keys and SMTP keys won't solve this issue. What can we do?
Example of the log of a mail:
{
"Type" : "Notification",
"MessageId" : "d9c91074-7f57-5a86-8322-49393f02821a",
"TopicArn" : "arn:aws:sns:eu-west-1:718401892325:Bounce",
"Message" : "{\"notificationType\":\"Bounce\",\"bounce\":{\"feedbackId\":\"0102017a392a81a4-57668ac5-61a5-4648-9dc4-74c1b3c687c7-000000\",\"bounceType\":\"Permanent\",\"bounceSubType\":\"General\",\"bouncedRecipients\":[{\"emailAddress\":\"[REDACTED RECEIVER]\",\"action\":\"failed\",\"status\":\"5.3.0\",\"diagnosticCode\":\"smtp; 550 Invalid Recipient - https://community.mimecast.com/docs/DOC-1369#550 [aKgfXeZYNwGH2GQxUFKDHA.us425]\"}],\"timestamp\":\"2021-06-23T13:58:44.000Z\",\"remoteMtaIp\":\"207.211.30.242\",\"reportingMTA\":\"dns; a7-36.smtp-out.eu-west-1.amazonses.com\"},\"mail\":{\"timestamp\":\"2021-06-23T13:58:44.246Z\",\"source\":\"[OUR MAIL ADRESS]\",\"sourceArn\":\"arn:aws:ses:eu-west-1:718401892325:identity/[OURDOMAIN]\",\"sourceIp\":\"185.29.10.120\",\"sendingAccountId\":\"718401892325\",\"messageId\":\"0102017a392a7f16-fe0921c4-319b-4565-a621-999132fc4ded-000000\",\"destination\":[\"[REDACTED RECEIVER]\"],\"headersTruncated\":false,\"headers\":[{\"name\":\"Received\",\"value\":\"from [OURDOMAIN] ([185.29.10.120]) by email-smtp.amazonaws.com with SMTP (SimpleEmailService-d-ETSXZ9WDB) id jsSf6D7p1SM4Tbekxdmr for [REDACTED RECEIVER]; Wed, 23 Jun 2021 13:58:44 +0000 (UTC)\"},{\"name\":\"From\",\"value\":\"[REDACTED RECEIVER DOMAIN] <[OURDOMAIN]>\"},{\"name\":\"To\",\"value\":\"[REDACTED RECEIVER]\"},{\"name\":\"Subject\",\"value\":\"Pending E-mail Message Released / REF: [REDACTED RECEIVER] / Priority: High\"},{\"name\":\"Date\",\"value\":\"23 Jun 2021 16:57:44 +0300\"},{\"name\":\"Message-ID\",\"value\":\"<20210623164053.3484CFB902B9822F@[OURDOMAIN]>\"},{\"name\":\"MIME-Version\",\"value\":\"1.0\"},{\"name\":\"Content-Type\",\"value\":\"text/html\"},{\"name\":\"Content-Transfer-Encoding\",\"value\":\"quoted-printable\"}],\"commonHeaders\":{\"from\":[\"\\\"[REDACTED RECEIVER DOMAIN]\\\" <[REDACTED RECEIVER]>\"],\"date\":\"23 Jun 2021 16:57:44 +0300\",\"to\":[\"[REDACTED RECEIVER]\"],\"messageId\":\"<20210623164053.3484CFB902B9822F@[OURDOMAIN]>\",\"subject\":\"Pending E-mail Message Released / REF: [REDACTED RECEIVER] / Priority: High\"}}}",
"Timestamp" : "2021-06-23T13:58:45.045Z",
"SignatureVersion" : "1",
"Signature" : "....jetiO8rzyuzM1dc5FCVHt7UAqHIjahA0fmXnLxKn9L5KwOlSlFvYaWBcYkEgCG1F7m+z1qDRaYqaU80Z+YY+exR7nw==",
"SigningCertURL" : ".......",
"UnsubscribeURL" : "......-4f97-82a3-3bf1b9e107bc"
}
It looks someone is spamming from a Server and uses the FROM: ebay.com [email protected] --> Using email-smtp.amazonaws.com SMTP --> and sending via our Amazon SES account to: [email protected] (for example)
can anybody guide me in the right directions since I don't know what to do and Amazon isn't that helpful either?
